My Audio Device Driver is empty

So_So_Bullish
So_So_Bullish Member Posts: 1 New User
edited August 2023 in 2018 Archives
Please help. I just got this laptop around Christmas and this is the 2nd time my sound drive just disappeared. I am just trying to watch YouTube videos and I can not hear anything. 

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,687 Trailblazer
    Hi,
    Could you please post the model of your laptop, go to Device Manager, expand "Sound, video and game controllers" and post the snip.


  • Seagrl
    Seagrl Member Posts: 1 New User
    I am having the same issue. I have an Acer Aspire A515.  When I go to Device Manager the "Sound, video and game controllers" isn't even listed. I spent a long time with Microsoft today --- system restore attempts and then an uninstall of Windows 10 and reinstall --and it wasn't resolved.  Any other ideas?