Ran the windows audio troubleshoting and after restarting Dolby audio is gone and my helios 300

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Decorus_
Decorus_ Member Posts: 3 New User
edited November 2023 in 2018 Archives
it sounds so bad now, no bass. how can i get it back

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
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    Uninstall the realtek driver completely, then download the latest driver available at realtek.com and install it. With this dolby audio should install again.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


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