Blue screen of death while I was screen sharing (on WebEx chrome extension and Skype for business)

raghavk
raghavk Member Posts: 12

Tinkerer

edited November 2023 in 2018 Archives
Yesterday I was on windows version 1709 . And have skype for buisness 32 bit version . My Laptop is acer Swift 3 SF315-51G-51CE 8th gen intel cpu and nvidia mx150)
So i had taken control of another pc on skype for business. The computer on which i took control most probably has a 64 bit skype but i dont know if that is the problem . The speed was too slow. like to show a character is written on the other pc it took 5-7 seconds(maybe more) .But when i tried to do the same from an older pc(celeron processor) with 64 bit skype for business it worked completely fine with normal lag.(1-2) seconds on the same network. I updated my OS yesterday to windows 10 1803 which arrived yesterday hoping it would solve the problem . But it didnt. But it made it worse. 

Skype screen sharing caused it to hang. Then it said windows process stopped working. And then blues screen of death. (this happened 3 times (each time i used screen share after restart)

Then i tried doing Webex(chrome extension) session instead. That was normal speed but I was selecting some text on another pc  that again blue screen of death and said critical process died on all BSOD pages.

after restart after few minutes very few applications were just open and skype was open there was blue screen of death.  Thereafter it didnt happen but I didnt play again with screen share for more than 3 minutes again also.

It's like the display hangs without any reason but the mouse is moveable for a few seconds like 20 seconds before BSOD.

Please help
Thanks