overheating problem

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HarshJetani
HarshJetani Member Posts: 1 New User
edited November 2023 in 2018 Archives
I recently bought predator Helios 300 and it causes overheating while playing game. it is still in warranty. temperature rices above 90 to 94 C. what is actual problem i don't know. please help me for solving this problem.

Answers

  • Saurav7
    Saurav7 Member Posts: 4 New User
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    even i'm having this same issue, still not got satisfactory answer.  :/
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    HarshJetaniSaurav7 

    Please let us know the full model no of the device?
    Check if the device has the latest version of BIOS.

    It is near the limit of max temp and it can make your cpu throttle and also for sure it is really bad for long term usage. I suggest you to use that laptop on hard surface so it can cool components properly, get a vacuum fan cooler or cooling pad to help it cool down while plying games.

    You can also contact Acer support in your region to check for option to fix it under warranty.
    Acer India : https://www.acer.com/ac/en/IN/content/service-contact
    Acer worldwide : http://www.acer.com/worldwide/support/


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