A515-51G-53MR randomly shuts off when on battery

lost_in_translation
lost_in_translation Member Posts: 1 New User
edited August 2023 in 2018 Archives
After about a week of light use the laptop randomly shuts off while browsing the web using chrome. Have completed the battery reset with the pin and still the issue persists. Not any pattern however, so its like playing a game of jack in the box. Unfortunately I intended to use this PC for work - Microsoft office and such but am using my 4 year old HP that although is slow has never given me such problems. Is the only solution sending it back to Acer for replacement if the store exchange period has expired? Or has someone found a solution I could try at home.

Many thanks!

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