My Acer F5-571G-30SZ is not recognizing my wi-fi network

Pragyadip

I have recently bought my new laptop from Amazon.in. It is Acer F5-571G-30SZ. It is about 2 months old. But yesterday when I tried connecting my laptop to my wi-fi network ,I am not finding my wi-fi connection in the wi-fi search box but interestingly it is finding all other wi-fi connections in the area ,even it is finding my mobile hotspot. This problem is new to me because just some weeks ago I had connected to the same wi-fi network and it had worked fine without any problems. Recently the password of the wi-fi had been changed so yesterday I thought of connecting to my wi-fi network to change the password and get connected. But when I opened the wi-fi network search box, it was not showing the name of my wi-fi network at all. I have tried many options but still the name of my wi-fi connection does not show in the wi-fi network search box. But interestingly it is showing all other wi-fi networks in the area. Now let me remind you that my wi-fi was on and perfectly working because I was at that time using it in my mobile and my friends were using it in their laptops. My wi-fi router is from Mi(4 antenna).

Rudy21

Hi, you can restart your router once ( beware doing this you would loose internet on other devices which are connected ). Post the router restart check if wi-fi is detected. 

Sharanji

Pragyadip 

>>>Please try this steps by uninstall and reinstalling the Wi-Fi driver,

Open Device Manager. To do so, right-click on the Start button and then click Device Manager.

Expand Network Adapters. Right click on the adapter you want to uninstall and select "Uninstall". 

This will remove the adapter from the list and uninstall the driver.

Once the adapter has been uninstalled click on the "Scan for hardware changes" button to search for and reinstall the correct adapter. The icon can be hard to see - you can hover your mouse over the button to confirm you are choosing the correct one.

If the device is successfully reinstalled it will show back up under the "Network Adapters" drop-down. Reboot the computer and see if the connectivity issue has been resolved.

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Pragyadip

both options didn't work

brummyfan2

Hi,
Go to Device manager, expand Network adapters, highlight and right click the WiFi card, click Properties and go to Advanced tab, try switching the Preferred Band to different band, either 2.4GHz or 5GHz.