Acer E 15 screen randomly going completely dark

Neon_spark
Neon_spark Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hi everyone, 

Just today I started experiencing this issue where when I move my laptop screen slightest it goes completely dark, but I can still see this icons. If I restart or if i press the combination of Fn key + F6 it gets back to normal but then if I move it, it happens again. Model is E 15 (E5-575G-790T)
What could be the issue ? And did anyone had this issue before ? 

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Neon_spark this clearly indicates an issue with hardware of your device. Device should not go blank when its moved from one position to another. this issue happens only when there is loose cable connection in the device. So, Please contact acer support for help.
    Click on 'Yes' to accept my comment as answer
  • Neon_spark
    Neon_spark Member Posts: 2 New User
    It has stopped doing it now, but I suppose it is only matter of time before it happens again.