Alpha Switch 12 keyboard

CAzWsNmb
CAzWsNmb Member Posts: 5

Tinkerer

edited November 2023 in 2018 Archives
My keyboard and touch pad no longer work.  Had it just over a year with no problems.  Usb mouse works fine.  What  course of action do you suggest?
Thanks.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi, 

    At first connect the keyboard and try fn + f7 to enable touchpad to see if this the cause for issue. If the issue is still the same then  uninstall the keyboard drivers from device manager.

    Press and hold windows + X and click on device manager. Under keyboard make a right on the drivers and click uninstall ( do not check the box to delete driver software ).

    After this restart your device and check if there is any difference.

    If the issue still persist you can either perform system restore or contact Acer support for warranty help.
    Click on 'Yes' to accept my comment as answer