Predator Helios 300 Not recognizing headphones or speakers through headphone jack

VriskyS
VriskyS Member Posts: 1 New User
edited November 2023 in 2018 Archives
Basically my Predator Helios 300 G3-571 suddenly stopped detecting my headphones (Some Bose headphones). I have minimal knowledge of drivers and what to do to fix this, it suddenly happened and I'm not sure what happened, I dont believe it updated over night.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi,

    are the internal speakers working.? if yes please try to uninstall Audio drivers from device manager.

    this generally happens due to drivers or the realtek audio manager application. please try the above steps and let us know.
    Click on 'Yes' to accept my comment as answer