Crackling sound from speakers/headphones on Predator G3-571

FraggleSmaggle
FraggleSmaggle Member Posts: 1 New User
edited November 2023 in 2018 Archives
Hello, I am having a problem with my laptop. As of a few days ago I have started experiencing a crackling noise when doing anything that requires volume. Youtube, Spotify, games, etc.. all cause this to happen. The crackling will cease after a restart for x amount of time before it starts to happen again. I updated the drivers and BIOS and am not sure if there is anything else I can do. I've had this laptop for less than two months and the fact that a problem is already coming up is concerning to say the least. Anyways, wondering if anyone else has experienced this and found a fix.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Hi,

    At first try to re-install the audio drivers from device manager and restart your computer.

    Please follow the steps below to uninstall audio drivers.

    1. Press and hold Windows + press X to launch quick settings menu
    2. click on device manager
    3. double tap on sound and game controllers
    4. right click on the audio drivers and uninstall the drivers ( Please do not check the box which says to delete the driver )
    Click on 'Yes' to accept my comment as answer
  • WolfBiter
    WolfBiter Member Posts: 1 New User
    Looks like I have a similar problem, has this plan been carried out and been successful yet? Don't want to make an irrevocable mistake. 
  • AntoJoseph
    AntoJoseph Member Posts: 83 Fixer WiFi Icon
    edited April 2018

    Step: 1
    1. Right-click the Volume icon in the notification area.
    2. From the pop-up menu, choose Playback Devices. ...
    3. Select a playback device, such as your PC's speakers.
    4. Click the Configure button. ...
    5. Click the Test button. ...
    6. Close the various dialog boxes; you passed the test.