Acer Predator Helios 300 - Battery life

AbuOdeh
AbuOdeh Member Posts: 1 New User
edited November 2023 in 2019 Archives
A fully charged battery will not last for more than 2 hours without doing anything on laptop, no gaming no surfing, just powered on and the battery will be drained in two hours! Should i replace the battery or take a full refund? i have both choices.

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    To achive the 7hours battery life the screen brightness should be set to 0%, battery saver turned on. Also make sure that there aren't any background applications that are running with high CPU usage. If the battery is not the problem, they won't replace it. If you are not happy with the battery life, you should take a refund.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • rojan
    rojan Member Posts: 1 New User
    I cannot download predator sense for helios 300 in my laptop please help!
  • xapim
    xapim ACE Posts: 7,257 Pathfinder
    edited September 2019
    rojan go to acer support page search for you model number and download it


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/