Customer Service

lewzee
lewzee Member Posts: 1 New User
edited March 2024 in 2018 Archives
Has anyone else found Acer's customer service to be as bad or worse than any other company you've ever dealt with?

Answers

  • Member Posts: 2 New User
    I wrote the following comment on Amazon about my Switch Alpha 12. Enjoy.
    I am a student of post graduate and this is perfect. I have the i7 processor with 512G SSD and 8G ram, and I wish I had this along time ago. I have all my text books in pdf and all my research papers on it. I can use all Microsoft office products and other specialty modeling and forecasting software and this machine runs them all. I think it can probably do more. I work with tremendous amounts of data in my studies and let me tell you, this machine can handle it. Perfect for a post graduate student and its very light.

    I have now been using this machine since June of 2017 and it is not April 2018. I was videos/movies on this regularly, and I use this laptop as my work machine and it performs perfectly. Now I actually enjoy doing my work on this machine instead of just surfing the web. I can't say enough about the keyboard it is great when I am writing long reports. I've used programs like Mathematica, Matlab, R, Python, and more, and this machine never fails to deliver. Nearly a year after I got this machine and have been using it ever since and I like it so much that I prefer it to the desktop, IPad, and a 15" laptop. Another thing that is really great about this machine is the liquid loop cooling. Its very quite and perfect when it comes to writing my reports. Can't say enough good things about this machine and to top it off, it was way cheaper than the Surface Pro. Not only that but the specs of the i7 with 8gb of ram and 512gb SSD was almost half of what Microsoft is charging for their machine with similar specs. Fantastic! Also the black cover is easy to clean if it gets dirty. All you have to do is wipe it with Lysol disinfecting wipes, that is what I use and it looks like it just got unwrapped from the box on purchase day.

    I've been research and checking out the Acer Switch 7 Black Edition and I am considering buying that one next and I just wish that it came with more than 16gb of ram.