Help with factory reset

MonsterH
MonsterH Member Posts: 1 New User
edited March 2024 in 2018 Archives
I was planning to factory reset my PC so it can be clean, I put all of my files on a USB and have it with me. When i tried to factory reset it, It usually will stop around 50, 60 or 73%. It says that there was a problem restarting, It brings me to 'Exit and Continue to Windows Ten', 'Troubleshoot the Problem' (I did that one) and, 'Restart your PC.' I've tried to reset it again to see if it would fix it, but it isn't working. I even went into BIOS and did it there. What do I do now??

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    @MonsterH  
    What is the full model number of your device?
    Are you trying to reset using internal recovery or from a USB recovery media that you have created from your device?