Dropbox Product Code

maddog007

I have registered my Acer laptop but cannot see the Dropbox Product Code on the My Products page.  How do I obtain the code?

JackE

Seems to be a problem with the website. Go here and either call Monday or use the online email support. Have your serial number id (SNID) ready. https://www.acer.com/ac/en/AU/content/service-contact   Jack E/NJ

JackE

(1) What ACER model and number do you have? (2) And which webpage are you trying to use? Jack E/NJ

maddog007

Hi Jack

Answers below:

(1)  Acer Aspire E5-575-539R Notebook, i5-7200U, 8GB, 1TB, 15.6inch CineCrystal LED, Intel HD Graphics, DVDRW, WiFi, BT, HD Camera, 4-cell, Win10 Home Model: NX.GE6SA.017-C77 (WTY - 1 year) 1 x SN: NXGE6SA017736094107600 
(2) https://www.acer.com/ac/en/AU/content/my-products

JackE

Seems to be a problem with the website. Go here and either call Monday or use the online email support. Have your serial number id (SNID) ready. https://www.acer.com/ac/en/AU/content/service-contact   Jack E/NJ

maddog007

Thanks Jack - I have sent the query to Acer