I purchased an Aspire 3 months ago and have issues since day 1 with it shutting down when unplugged. Email correspondence is proving fruitless. Is there a direct number I can contact to actually speak to someone regarding this issue?
https://www.acer.com/worldwide select your country, then from the menu(top right) select support and then contact support. In this page you will find contact number/s, which you can directly call.
Always post the following characterisitcs of the device: -Model number -Part number(not required, but helpful) -CPU -GPU
-Operating system
Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.
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FAQ & Answers
-Model number
-Part number(not required, but helpful)
-CPU
-GPU
Hit 'Like' if you find the answer helpful!
Click on 'Yes' if the comment answers your question!
I am sorry to hear that you are having problems, please click on the following link to contact your local support https://www.acer.com/ac/en/AU/content/service-contact
Thanks,
Acer-Manny