How do I get my internet to work again?

MrHollie

One day I went to go search something on my laptop and the internet didn't work. I went to go reconnect to it and I put in my password and it didn't work so I tried again and made sure I put in the correct password but it still didn't work. Every other device in my house connects and works just fine. 

DarkRaNgEr

MrHollie said:

One day I went to go search something on my laptop and the internet didn't work. I went to go reconnect to it and I put in my password and it didn't work so I tried again and made sure I put in the correct password but it still didn't work. Every other device in my house connects and works just fine. 

Hi MrHollie,

Solution #1 - Unplug the modem, then plug it back in

If you were able to surf the web but now you can’t, this may resolve your issue.

1. Close your Internet browser if it’s open.
2. Unplug the modem’s power cord. Not sure which is the power cord? Look here to view ports and plugs.
3. Count to 15, which lets the modem power down.
4. Plug it back in.
5. Wait two minutes for the modem to initialize the connection.
6. Open your web browser. Then try to open a reliable web page, such as www.google.com.

Still not connected?

Be sure to turn OFF your equipment in a specific order, then turn them back ON in the order below.Turn off the computer directly connected to the WiFi device.Unplug the modem’s power cord.If a router is connected, unplug the router’s power cord. Not sure if you have a router? See configurations with and without a router for clarification.Check for loose cables: See Ports and Plugs images for guidance.Check the coaxial cable.Check the Ethernet cable.Plug back in the modem.Plug back in the router, if you're using a router.Wait two minutes for the modem to initialize its connection.Turn on the computer.Open your web browser. Then try to open a reliable web page, such as www.google.com.

Still experiencing Internet connection problems?In some cases, refreshing your computer's Internet signal may help.

Fix Acer laptop wireless connectionjust restart the laptopopen the control panel or click on windows key and type “device manager”Now select the options “Network adapters”please look on the Top of your device manager means you can see action click on it and click on scan for hardware changes.if this did not work just never mind – it was just a basic stepTry updating the Acer laptop wireless adapter –Please don’t do it by using the device manager that is confusing. try this one –open the control panelGo to network and the internet>click Network and Sharing Center.at the left-hand top click on change adapter settings.
You can see Ethernet (local network ) and WiFi (wireless ) connectionplease take your mouse pointer on the wireless connection and right click on it.go to properties and now here click on configureNow you see a box coming with many options first go to power management.unchecked the both box and apply the settings now you need to click on driver section on top of that box.Please click on update driver and click on search automatically for updated driver software
then wait for it to download and install the driver . after its updated click on finish and restart the computer see if that workstry uninstalling Acer wireless adapter softwarejust go to the device manager and select the network adapter and uninstall the wireless adapter that you are using and restart see if that worksif all this did not work Don’t worry just find out your computer model numberclick on windows key type msinfo32 and select system informationhere you can find the model number of your Acer laptop.now uninstall the wireless adapter and download the latest wireless adapter software using the model number.You can use any other computer to download the software from Acer website.now Save it in your USB flash drive .now plug the USB flash drive and run the application.after it’s installed restart the computer and see if this fix your wireless connection.You can also try changing the encryption type of your wireless security see if that helps.Hit 'Like' if you find the answer helpful!  
Click on 'Yes' if the comment answers your question!
Did this answer the question? Yes · No

MrHollie

DarkRaNgEr said:

MrHollie said:

One day I went to go search something on my laptop and the internet didn't work. I went to go reconnect to it and I put in my password and it didn't work so I tried again and made sure I put in the correct password but it still didn't work. Every other device in my house connects and works just fine. 

Hi MrHollie,

Solution #1 - Unplug the modem, then plug it back in

If you were able to surf the web but now you can’t, this may resolve your issue.

1. Close your Internet browser if it’s open.
2. Unplug the modem’s power cord. Not sure which is the power cord? Look here to view ports and plugs.
3. Count to 15, which lets the modem power down.
4. Plug it back in.
5. Wait two minutes for the modem to initialize the connection.
6. Open your web browser. Then try to open a reliable web page, such as www.google.com.

Still not connected?

Be sure to turn OFF your equipment in a specific order, then turn them back ON in the order below.

1. Turn off the computer directly connected to the WiFi device.
2. Unplug the modem’s power cord.
3. If a router is connected, unplug the router’s power cord. Not sure if you have a router? See configurations with and without a router for clarification.
4. Check for loose cables: See Ports and Plugs images for guidance.
   1. Check the coaxial cable.
   2. Check the Ethernet cable.
5. Plug back in the modem.
6. Plug back in the router, if you're using a router.
7. Wait two minutes for the modem to initialize its connection.
8. Turn on the computer.
9. Open your web browser. Then try to open a reliable web page, such as www.google.com.

Still experiencing Internet connection problems?In some cases, refreshing your computer's Internet signal may help.

Fix Acer laptop wireless connection

• just restart the laptop
• open the control panel or click on windows key and type “device manager”
• Now select the options “Network adapters”
• please look on the Top of your device manager means you can see action click on it and click on scan for hardware changes.

if this did not work just never mind – it was just a basic step

• Try updating the Acer laptop wireless adapter –

• Please don’t do it by using the device manager that is confusing. try this one –
• open the control panel
• Go to network and the internet>click Network and Sharing Center.
• at the left-hand top click on change adapter settings.
  You can see Ethernet (local network ) and WiFi (wireless ) connection
• please take your mouse pointer on the wireless connection and right click on it.
• go to properties and now here click on configure
• Now you see a box coming with many options first go to power management.
• unchecked the both box and apply the settings now you need to click on driver section on top of that box.
• Please click on update driver and click on search automatically for updated driver software
  then wait for it to download and install the driver . after its updated click on finish and restart the computer see if that works

try uninstalling Acer wireless adapter software

• just go to the device manager and select the network adapter and uninstall the wireless adapter that you are using and restart see if that works
• if all this did not work Don’t worry just find out your computer model number
• click on windows key type msinfo32 and select system information
• here you can find the model number of your Acer laptop.
• now uninstall the wireless adapter and download the latest wireless adapter software using the model number.
• You can use any other computer to download the software from Acer website.
• now Save it in your USB flash drive .now plug the USB flash drive and run the application.
• after it’s installed restart the computer and see if this fix your wireless connection.
• You can also try changing the encryption type of your wireless security see if that helps.

Hit 'Like' if you find the answer helpful!  
Click on 'Yes' if the comment answers your question!
Did this answer the question? Yes · No

Thank you very much!