Acer GN246HL not detecting a dvi or a vga connection

Danielhiggs97

I bought an Acer GN246HL monitor recently and I've tried using the DVI and VGA cables that came with the monitor but the monitor doesn't detect either of them. (HDMI works though) When changing input to DVI the screen goes black for a bit and then switches back to HDMI. How can I fix this issue?

DarkRaNgEr

Danielhiggs97 said:

I bought an Acer GN246HL monitor recently and I've tried using the DVI and VGA cables that came with the monitor but the monitor doesn't detect either of them. (HDMI works though) When changing input to DVI the screen goes black for a bit and then switches back to HDMI. How can I fix this issue?

Hi Danielhiggs97,
If you've tried two different monitors, and two different DVI cables, and it won't work in DVI mode on that one port, then that one port probably has damage to the DVI pins (which aren't used for analog/VGA conversion).

Sounds like you need a new video card.

Before deciding it is a hardware problem, you should search for the newest driver in the Nvidia download drivers page. One can specify here one's card, or even better: Use the "GRAPHICS DRIVERS" button for Nvidia to automatically suggest the best driver.

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