Blue sceen keeps apearing! how do I stop this!

LCGA
LCGA Member Posts: 1 New User
edited November 2023 in 2018 Archives
I have this issue with my laptop that when ever I'm bussy a blue screen appears with a sad smile face.
We named it the blue sceen of dead because it restarts my computer and KILLS what I was working on.
I gives an error message with the code. "see picture"
I tried everything from updates to redownloading my acer drivers. It doesn't go away!!!!
How can I do my game art stuff if my laptop keeps restaring randomly and for no reason at all.
Can anyone help me in anyway?!

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    download this tool, whocrashed:
     
    before running it, browse to C:\windows\minidump
    delete all files apart the first 2-3 files (newest)
    then install whocrashed and run it
    click on Analyze
    report here the result.
    I'm not an Acer employee.
  • Skelomorph
    Skelomorph ACE Posts: 463 Pioneer
    LCGA said:
    I have this issue with my laptop that when ever I'm bussy a blue screen appears with a sad smile face.
    We named it the blue sceen of dead because it restarts my computer and KILLS what I was working on.
    I gives an error message with the code. "see picture"
    I tried everything from updates to redownloading my acer drivers. It doesn't go away!!!!
    How can I do my game art stuff if my laptop keeps restaring randomly and for no reason at all.
    Can anyone help me in anyway?!
    Generally the security check BSOD is driver related, and the easiest thing to do is perform a 'Reset this PC' via Windows.

    A driver causes this when it is being used by a program and fails Window's security clearances.

    Skelo
    Please quote me so I get a notification of your reply!
    If I helped you, like my post and/or select my post as 'Solved'.
    Please put your laptop model in your signature so we can know what device you have.

    Product: Acer Predator Helios 300
    Model: G3-571
    "Don't cry because its over, smile because it happened."
    - Dr. Seuss