Aser Es11 Es1-132 Black screen

DavidE

My laptop has black screen after factory reset windows 10 any help

JackE

(1) How did you perform the factory re-set? Was it by the ALT+F10 coldboot method outside of Windows. Or did you try to reset it from inside Windows?

(2) What problem were you having that you thought a factory reset would solve?

Jack E/NJ

mOUTASIM

You could try clicking ctrl+shift+del in the same time which will result in blue screen that contain many selections you just need to go to task manager and then add new task from the first menu and write explorer.exe and then press enter and I wish that it will work.
Please don’t forget to like my comment as a kind of support, and click yes if the answer benefited you.

Zahirk94

Same problem @JackE

1) i did the reset from inside windows 

2) its because i need to give the laptop to my brother so i need to remove my files . 

I answer your questions i wish you have the solution for this problem 

regards 

JackE

This thread is more than two years old. Please start your own new thread. Jack E/NJ