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How to fix "Preparing Automatic Repair" on Acer Travelmate P254 (win 10)?

ArgentArgent Posts: 5Member New User
edited March 2018 in Travelmate and Extensa
My laptop was doing windows update and wifi got disconnected and windows is corrupted.

When I turn my laptop ON, Acer logo shows for like 2 to 3 minutes then preparing automatic repair

pops up for few seconds and nothing happens, the screen doesn't go black but clear, it stays like this for hours.

I am only able to open its BIOS settings, I have tried to boot from USB but it didn't work. I am unable to get

it to safe mode or anything else. Any help would be much appreciated.

FAQ & Answers

  • RanY2JRanY2J Posts: 597Ally
    Argent said:
    My laptop was doing windows update and wifi got disconnected and windows is corrupted.

    When I turn my laptop ON, Acer logo shows for like 2 to 3 minutes then preparing automatic repair

    pops up for few seconds and nothing happens, the screen doesn't go black but clear, it stays like this for hours.

    I am only able to open its BIOS settings, I have tried to boot from USB but it didn't work. I am unable to get

    it to safe mode or anything else. Any help would be much appreciated.


    Do a power drain but this sounds like the issue is related to your Operating System. So what happens when you boot from the USB? I mean does your USB show in the list of bootable devices? How about switching to a different port and fix the OS? You can also try an internal recovery but wait for it.
    BElieve in YOUrself.
  • ArgentArgent Posts: 5Member New User
    RanY2J said:
    Argent said:
    My laptop was doing windows update and wifi got disconnected and windows is corrupted.

    When I turn my laptop ON, Acer logo shows for like 2 to 3 minutes then preparing automatic repair

    pops up for few seconds and nothing happens, the screen doesn't go black but clear, it stays like this for hours.

    I am only able to open its BIOS settings, I have tried to boot from USB but it didn't work. I am unable to get

    it to safe mode or anything else. Any help would be much appreciated.


    Do a power drain but this sounds like the issue is related to your Operating System. So what happens when you boot from the USB? I mean does your USB show in the list of bootable devices? How about switching to a different port and fix the OS? You can also try an internal recovery but wait for it.

    I changed the boot order and hit save setting button, laptop boots and USB lights starts flashing but i don't see "Press Any Key to" text on my screen.. Computer goes to the same "Preparing Automatic Repair" and nothing else happens, i have waited for hours but screen remains the same. If i replace its hard drive with a new one, would it fix the problem?
  • JackEJackE Posts: 12,721ACE Trailblazer
    I suggest that you try to re-set the machine to a factory fresh Windows state. Press and hold the power button for about 5 seconds to completely shut off the machine. The turn the machine back on and immediately press the ALT key while tapping the F10 key till the recovery screen appears. Then follow directions. Jack E/NJ
  • ArgentArgent Posts: 5Member New User
    JackE said:
    I suggest that you try to re-set the machine to a factory fresh Windows state. Press and hold the power button for about 5 seconds to completely shut off the machine. The turn the machine back on and immediately press the ALT key while tapping the F10 key till the recovery screen appears. Then follow directions. Jack E/NJ
    I have tried this method before, it didn't work for me. (Normally I see ACER logo on the screen when I turn my laptop ON but when I immediately hit Alt+F10 that logo disappears and computer shows nothing on screen, after few minutes same Preparing Automatic Repair appears).
  • JackEJackE Posts: 12,721ACE Trailblazer
    @Argent   NO! You cannot wait for the ACER logo screen to appear. It's too late by then. You must press & hold the ALT key and tap F10 key ****INSTANTLY**** after pushing the power button. If you still don't get the recovery screen, then you must reboot and tap F2 to access the BIOS menu MAIN tab to enable D2D recovery. Then try the ALT+F10 reset again ***BEFORE*** the Acer logo appears. Jack E/NJ
  • ArgentArgent Posts: 5Member New User
    JackE said:
    @Argent   NO! You cannot wait for the ACER logo screen to appear. It's too late by then. You must press & hold the ALT key and tap F10 key ****INSTANTLY**** after pushing the power button. If you still don't get the recovery screen, then you must reboot and tap F2 to access the BIOS menu MAIN tab to enable D2D recovery. Then try the ALT+F10 reset again ***BEFORE*** the Acer logo appears. Jack E/NJ
    Hey, I have tried this method but sadly it didn't work, seems like replacing hard disk is the only option I have!
    Thanks for your help tho.
  • JackEJackE Posts: 12,721ACE Trailblazer
    Did you make sure the D2D option was enabled in the BIOS MAIN tab? If D2D is disabled by default, it won't work. Jack E/NJ
  • ArgentArgent Posts: 5Member New User
    JackE said:
    Did you make sure the D2D option was enabled in the BIOS MAIN tab? If D2D is disabled by default, it won't work. Jack E/NJ
    Yes, it was enabled already.
  • JackEJackE Posts: 12,721ACE Trailblazer
    Go back into the BIOS menu. Is the hard drive fully detected and described in the INFORMATION tab? Jack E/NJ
  • tiwari5485tiwari5485 Posts: 5Member New User
    I am having the same issue and nothing seems to be helping. 
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