Aspire E5-575G internet problem : " This site can’t be reached "

EL_ZOUHAIR87
EL_ZOUHAIR87 Member Posts: 2 New User
edited August 2023 in 2018 Archives
Hi , i have an Aspire E5-575G I5-7200U 8G Ram 500 HDD Nvidia 940MX , on all my Browser thats i use , it keep showing me this message "  This site can’t be reached " , I searched for all solution , like Updating my Atheros QCA9377 driver , reinstalling browser , restarting Wifi , ..... 
when i changed the wireless Mode to 802.11 b/g. it reduced to problem like to - 50% , it helped a little , but still not enough , 
i start to wonder if it about materiel defect ( wireless card ) , or something like this , 
Please if anyone had the same problem , or any help about this , it will be appreciated 
Thanks 

Answers

  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Is this a new machine? Has it always acted like this? Jack E/NJ

    Jack E/NJ

  • EL_ZOUHAIR87
    EL_ZOUHAIR87 Member Posts: 2 New User
    almost new , and yes always acted like this , i've tried many operating system version , but all same :anguished:
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    Have you tried to re-set it to factory fresh state outside of the Windows environment. If not. press and hold the power button till it completely shuts off. The turn it back on and immediately press the ALT key while tapping the F10 key. Then follow this video. If it sitll is not resolved, then it would probably suggest a hardware instead of a driver or software issue. Jack E/NJ

    https://www.youtube.com/watch?v=cpzLJRAZldA



    Jack E/NJ