Aspire 7 A715 shutting down on battery power

Anaxaurus
Anaxaurus Member Posts: 3 New User
edited August 2023 in 2018 Archives
Hello! When im using my laptop on battery power it sometimes just randomly shuts down, not heat related or anything, no blue screens, just like a power discharge. I tried reseting the internal battery with the pin on the back panel and the issue seemed to be gone for like a week, but today it happened again. I have the laptop for a little more than a month and the issue first occured on the 10th day or something like that. Any information regarding my issue will be appreciated. :)

Answers

  • DarkRaNgEr
    DarkRaNgEr Member Posts: 92 Fixer WiFi Icon

    Anaxaurus,

    Tried power drain and do a BIOS default. If it shuts down when you are in BIOS, then it would be a hardware issue. Else try to update the BIOS version. If no result, I would request you to contact the place from where you bought it.

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    Thanks and Regards,

    DarkRaNgEr