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Distorted image and shut down

dragon_baitdragon_bait Posts: 2Member New User
edited March 2018 in Nitro and Aspire Gaming
My nitro5 gets a distorted image and on battery will randomly shut down. Should I just contact acer for warranty or is this a known issue?

FAQ & Answers

  • JackEJackE Posts: 19,219ACE Trailblazer
    Does this also happen when plugged in? Jack E/NJ
    Jack E/NJ
  • dragon_baitdragon_bait Posts: 2Member New User
    Yes. It does occur plugged in as well.
  • JackEJackE Posts: 19,219ACE Trailblazer
    >>>Should I just contact acer for warranty or is this a known issue?>>>

    OK. Yes, try to arrange for warranty service. But if the distorted images and random shutdowns only happen occasionally or intermittently, it may come back from repair pretty much the same way it was sent out. Is there any kind of pattern related to these issues that might help pinpoint the cause? For example, do the random shutdowns seem to happen whether or not you're using the keyboard, touchpad or otherwise moving the unit? Jack E/NJ   

    Jack E/NJ
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