Little Electric shocks and vibrating body?

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NSJ006
NSJ006 Member Posts: 8

Tinkerer
edited November 2023 in 2018 Archives
I am using acer predator helios 300 g572. When my laptop plugged in than sometimes it gives electric shocks and also if i move my hand over laptop surface than i feel vibrating (fuzzy)body not plane. On battery everything is fine. Help me to solve this issue. Is this affect my internal components of laptop. laptop is just 2 months old? 

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
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    NSJ006 

    This happens because of the difference in the electric charges between you and your device. As you said that your laptop was connected to the charger when you faced the issue, the laptop might not be connected to the grounded outlet.

    This can be harmful for the internal (minute) components of your laptop in a long run, but once in a while, the laptops can bear such inductions.

    To avoid this in future, you can follow the below approaches:
    >>Check if there is proper grounding done to the power outlets in your home and work place, and always connect your laptop to a grounded outlet.
    >>You can place an anti static floor mat at your work place and home.
    >>In case of improper grounding, before touching any internal components of the laptop, touch any metal object with your hand. This will ground you, hence neutralizing any static charge that your body may have gained.

    You can also contact Acer support in your region and report the issue.
    Acer worldwide : http://www.acer.com/worldwide/support/
    Acer India : https://www.acer.com/ac/en/IN/content/support

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Answer ✓
    Options
    NSJ006 

    This happens because of the difference in the electric charges between you and your device. As you said that your laptop was connected to the charger when you faced the issue, the laptop might not be connected to the grounded outlet.

    This can be harmful for the internal (minute) components of your laptop in a long run, but once in a while, the laptops can bear such inductions.

    To avoid this in future, you can follow the below approaches:
    >>Check if there is proper grounding done to the power outlets in your home and work place, and always connect your laptop to a grounded outlet.
    >>You can place an anti static floor mat at your work place and home.
    >>In case of improper grounding, before touching any internal components of the laptop, touch any metal object with your hand. This will ground you, hence neutralizing any static charge that your body may have gained.

    You can also contact Acer support in your region and report the issue.
    Acer worldwide : http://www.acer.com/worldwide/support/
    Acer India : https://www.acer.com/ac/en/IN/content/support

  • NSJ006
    NSJ006 Member Posts: 8

    Tinkerer
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    I m leaving in a newly built home earthing is perfect. But why i feel vibration when i move my hand over laptop surface.
  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
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    NSJ006 
    They are not vibrations. They are micro electro shocks. They are harmless (not enough current to electrocute you). The metal (aluminum) body is under electrical tension while charging, generally due to a faulty grounding circuit or cable, which is a very common situation in most buildings, and the electricity discharges through your body.

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  • NSJ006
    NSJ006 Member Posts: 8

    Tinkerer
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    Finally i identified that my home earthing not working properly did this damage my laptop and its internal parts? please provide me any solution?

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