Acer Aspire e15 es1-571-P1VN not turning on but charging.

Tricketta87
Tricketta87 Member Posts: 2 New User
edited August 2023 in 2018 Archives
Had laptop for 4 months (bought from 3rd party) and worked fine the day before. Yesterday tried to turn it but nothing happened no light blinking on as is usual on power up. When plugged in the battery light shows blue and appears to be charging fine. Any help would be appreciated as I’m stumped and so hoping it’s not the motherboard! Thanks

Best Answer

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    edited March 2018 Answer ✓
    Press & hold the power button for about 10 seconds to be sure the machine is completely off. It might be playing dead by being stuck in sleep or hibernate mode. Then turn it on again. If that doesn't do it, remove the charger again. Then do the pinhole reset again for about a minute. Jack E/NJ

    Jack E/NJ

Answers

  • Tricketta87
    Tricketta87 Member Posts: 2 New User
    Sorry should say I’ve tried the battery reset held down for 4-45 seconds on several occasions but nothing still. 
  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    edited March 2018 Answer ✓
    Press & hold the power button for about 10 seconds to be sure the machine is completely off. It might be playing dead by being stuck in sleep or hibernate mode. Then turn it on again. If that doesn't do it, remove the charger again. Then do the pinhole reset again for about a minute. Jack E/NJ

    Jack E/NJ