Switch 10 will not charge.

Sammyland
Sammyland Member Posts: 1 New User
edited November 2023 in 2018 Archives
Have tried original ane replacement charger and unit will not charge. 
Thank You

Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Sammyland 

    Is the device working fine on battery power?
    Do you see any indicator lights on the device when you plug in the charger?

    Also, please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. It simulates removing and reinstalling the battery. 

    If you have already tested he charger you may ignore the steps.
    Here are few tips you can follow when testing your battery charger to make sure that you do not have any troubleshoot problems.

    1)Please check the outlets that power your chargers.First, plug another device into it and see if it works properly. You can also plug your charger into another outlet and see if it will charge your battery.
    2)You can use a voltmeter by connecting the device to your charger. Touch the contacts of the charger with the probes and make sure that you get a reading. If you do not get a reading, switch the probes and try again. If you still do not get a reading, you charger may be dead.
    3)Look at your charger and see if there are any parts of it that may be broken or warped. Look at the prongs that connect to your outlets as well as the piece that will actually charge your battery. Make sure that nothing is bent, broken or missing, and that it responds properly to your touch.

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