HU277U Connectivity Question

ITGUY213
ITGUY213 Member Posts: 1 New User
edited February 2024 in 2018 Archives
I've purchase this monitor to use with my MacBook Pro early 2015 model. It has two thunderbolt ports that act as external monitor connections, I have bought 3 different cables (thunderbolt to USB C), my intention was to take advantage of the docking station on this monitor; however, none of the cable work. I am now using a basic HDMI cable, but when I close my MacBook, the monitor does not stay on. What am I doing wrong or is this normal? Any assistance will be greatly appreciated.

Answers

  • Balatekie
    Balatekie ACE Posts: 1,353 Pioneer
    Hi, The Acer monitors are tested with Windows OS. There is no tested confirmation of working with MAC OS units. Hence, you may be facing compatibility issues. Check the monitor with Windows OS computer and if it works, then you can confirm it is compatibility issue. 

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