just 3 weeks old default settings no issue just the battery drains out from 100% even when shutdown

JEEET
JEEET Member Posts: 4 New User
edited August 2023 in 2018 Archives
New Laptop at default setting just battery drains from 100% even when shut down also noticed when pluged charger out when charging is done laptop suddenly goes blank and shutsdown then have to turn it on while on mails and chrome battery lasts for 5-6 hrs but on game fifa only 1hr max even at 100% full charge is there an issue or am i missing something please help me resolve it as i am a traveler nd need good battery backup.

Best Answer

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    What is your device's model?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    Answer ✓
    What is your device's model?
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • JEEET
    JEEET Member Posts: 4 New User
    Model number - A515-51G-52ZR
    DONT KNO -Part number(not required, but helpful)
    INTEL CORE i5-8250U CPU @ 1.60GHz 1.80Ghz
    dont kno -GPU
    windows 10 intel i5 8th Gen -Operating system
    Acer Aspire

    21-jan-2018 purchase

  • JEEET
    JEEET Member Posts: 4 New User
    i have disabled sleep , fAST POWER ON, usb charge, from setting and have charged laptop to 100% now shutting it down for sometime to check if the issue presists
  • JEEET
    JEEET Member Posts: 4 New User
    have turned on laptop and the battery is at 99% will try again for the night
  • ven98
    ven98 ACE Posts: 4,073 Pathfinder
    This is normal, as the laptop doesn't keep the battery at 100% all the time. When it is says that the battery is charged usually the charge is between 99-100%, so when you unplug it will drop to 99% if it is 99.5% or lower.

    It is normal for the battery to lose charge over time. For a new device if it doesn't lose more than 2-3% a day, I wouldn't worry about it.

    About the battery life while gaming 1 hour is normal. It should be able to hold for 2 hours if you turn down the brightness to 0% and enable battery saver from power options and nvidia control panel.
    Always post the following characterisitcs of the device:
    -Model number
    -Part number(not required, but helpful)
    -CPU
    -GPU
    -Operating system

    Helios 300 and Nitro 5 users DO NOT update the BIOS to version 1.22 if you don't want the keyboard's backlight to turn off after 30 seconds even when the device is plugged in.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!