gray spot
jaroycz
Member Posts: 7 New User
hello i have problem with
Acer Predator XB271HUTbmiprz
can you help me ?
Acer Predator XB271HUTbmiprz

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Answers
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most visible is it on gray colour ( my english sucks)0
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Could you please edit your screenshot to encircle or point out the problem gray spot? Because I cannot see it. Jack E/NJ
Jack E/NJ
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check yes d
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check this too please
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No. I still don't see it on my laptop's screen. It must be very faint. However, I do see a much larger gray spot on the smaller screen above the grayscale pictures you posted on March 9. I zoomed in on that and outlined what I could see below. This seems to be a problem in the grayscale picture files on the website you're downloading them from since the spots look to be in different locations on your monitor. Jack E/NJ
Jack E/NJ
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how i can fix this ?
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I can see the red arrow. But can't see what screen issue in the sky that it's pointing to. Even on my external monitor. I can faintly see lenticular clouds in the upper left hand corner. What do you see at tip of the red arrow? Jack E/NJ
Jack E/NJ
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can you see it now ? its time to send monitor back ?0
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Yes but only if I tilt my monitor about 30 degrees, not head on. I also see a white spot. Is it possible for you to take the screenshot, then crop a small portion that seems uniform and save it as a grayscale image file? Then project that file full screen to see if the artifact still exists? Jack E/NJ
Jack E/NJ
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white spot is cursor, but you choose good error area0
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Hi Op, I see the spot, and its pretty dark compared to the rest of the screen. I would contact acer for a repair, who will most likely swap the panel out, or rma it.
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I still would like to see a full-screen projection of the cropped file just to make sure the artifact is real. Jack E/NJ
Jack E/NJ
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I am taking somewhat of a guess here, but this looks like liquid crystal layer not being uniform - probably due to some bad/not enough mix when it was poured. You basically see a difference between slightly different composition of LC, causing slightly different light transmission.
This almost certainly will need a replacement panel.
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I have the same problem on the left side of my Acer Predator XB271HUbmiprz.
jaroycz, has your screen been fixed from acer?
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