Stuck on "Preparing Automatic Repair" -- can't turn off

MikaPo
MikaPo Member Posts: 1 New User
edited August 2023 in 2018 Archives
My computer has been attempting to do an automatic repair for 2 hours now, and it doesn't respond to anything I've tried. No buttons do anything, holding the power button does nothing, and waiting for it to go to a different screen so I can select "advanced options" also doesn't work because it hasn't changed off that screen in these 2 hours. What should I do? :( 

Answers

  • JackE
    JackE ACE Posts: 45,182 Trailblazer
    >>>holding the power button does nothing>>>

    What ACER model and number and Windows version. Try pressing and holding the power button for up to a minute. Jack E/NJ

    Jack E/NJ