Predator Helios 300 i5 Sense Not Working/ Not Opening properly

Hi! I don't remember when this started happening but I think it was after I was forced to update to the windows 10 fall creators update. When I click my predator sense icon in the desktop, it just shows the opening logo and then nothing would happen. I noticed that after the opening logo, predatorsense.exe gets stuck in the background processes. I tried re-installing multiple times but it still happens. I also tried windows 8 compatibility mode but still it does not open. What can be the problem?

Some details:
Laptop - G3-571 (Predator Helios 300 i5 variant)
PredatorSense version - 2.01.3005
All Drivers recently updated using Driver Booster 5

Accepted answers

All comments

brummyfan2

Hi,
Could you please try @Saphire282 solution in this thread:https://community.acer.com/en/discussion/532791/predator-sense-not-working-after-windows-10-artist-update

Reinfog

Hi @brummyfan2, thanks for the help. I tried doing the steps but it still didn't work. Also as mentioned, i tried setting the compatibility settings to windows 8 but it did not fix the problem.

brummyfan2

Hi,
I couldn't find any solution, just hang in there, someone else might chime in, in the meantime I'll look for a solution, be patient.

Skelomorph

Reinfog said:

Hi! I don't remember when this started happening but I think it was after I was forced to update to the windows 10 fall creators update. When I click my predator sense icon in the desktop, it just shows the opening logo and then nothing would happen. I noticed that after the opening logo, predatorsense.exe gets stuck in the background processes. I tried re-installing multiple times but it still happens. I also tried windows 8 compatibility mode but still it does not open. What can be the problem?

Some details:
Laptop - G3-571 (Predator Helios 300 i5 variant)
PredatorSense version - 2.01.3005
All Drivers recently updated using Driver Booster 5

Try ending all of the PredatorSense processes in Task Manager, then starting it using the compatibility troubleshooter.

Skelo

Reinfog

Skelomorph said:

Reinfog said:

Hi! I don't remember when this started happening but I think it was after I was forced to update to the windows 10 fall creators update. When I click my predator sense icon in the desktop, it just shows the opening logo and then nothing would happen. I noticed that after the opening logo, predatorsense.exe gets stuck in the background processes. I tried re-installing multiple times but it still happens. I also tried windows 8 compatibility mode but still it does not open. What can be the problem?

Some details:
Laptop - G3-571 (Predator Helios 300 i5 variant)
PredatorSense version - 2.01.3005
All Drivers recently updated using Driver Booster 5

Try ending all of the PredatorSense processes in Task Manager, then starting it using the compatibility troubleshooter.

Skelo

Hi Skelo. Thanks for helping! I tried this but still it does not work. Opening logo shows then it goes to background processes and does not open.

cobizzle

Hi,

I'm having this exact same issue. Tried everything I've seen on this thread and other threads.

Have uninstalled and reinstalled PredatorSense a couple of times.

I would appreciate it if someone happened to stumble across a different fix. Is there possibly a way to send the problem to Acer and see what they say? Just thinking out loud.

DRIBAJL

I am having the same problem and I also followed all the steps and tried any possible solutions. I have tried customer service as well and they have informed me that they can solve this but I need to send my laptop to their care centre and it will take 10 days. So if anyone able to find a solution for this then it would be much appreciated. Thanks

Red-Sand

Try using IOBit Uninstaller to remove Predator Sense and all hidden files (an option on the uninstaller) and uninstall both Predator Senses that show on IOBit then reboot.
After reboot reinstall.

Predator47

It wasn't working for me too. but i just updated my windows and boom it started working. I hope this could help.

Miras888

Reinfog said:

Hi! I don't remember when this started happening but I think it was after I was forced to update to the windows 10 fall creators update. When I click my predator sense icon in the desktop, it just shows the opening logo and then nothing would happen. I noticed that after the opening logo, predatorsense.exe gets stuck in the background processes. I tried re-installing multiple times but it still happens. I also tried windows 8 compatibility mode but still it does not open. What can be the problem?

Some details:
Laptop - G3-571 (Predator Helios 300 i5 variant)
PredatorSense version - 2.01.3005
All Drivers recently updated using Driver Booster 5

At my laptop too such model well at me too such problem, you as this problem have solved?

Red-Sand

I believe the fix so far has been to reinstall windows (if the alternative options above dont fix it)

sri369

Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Miras888

sri369 said:

Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Turbo Boost driver for Intel?

sri369

Miras888 said:

sri369 said:

Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Turbo Boost driver for Intel?

It is there on Acer drivers web site.

Mine is a G3-572 and i need to install this before installing PS. Yours is a G3-571, and I see this on your device page too.

Image: https://us.v-cdn.net/6029997/uploads/editor/om/oy3qd2yelabq.png

Miras888

sri369 said:

Miras888 said:

sri369 said:

Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Turbo Boost driver for Intel?

It is there on Acer drivers web site.

Mine is a G3-572 and i need to install this before installing PS. Yours is a G3-571, and I see this on your device page too.

well, how would I install this turbo boost driver before, and when I want to set 2 options out now.1: remove the product from your computer, 2: fix the errors in the last installation

Miras888

sri369 said:

Miras888 said:

sri369 said:

Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Turbo Boost driver for Intel?

It is there on Acer drivers web site.

Mine is a G3-572 and i need to install this before installing PS. Yours is a G3-571, and I see this on your device page too.

Do you then work? At me all the same does not work or I that that I do not correctly do

sri369

@Miras888

Did you do this --> Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

Miras888

sri369 said:

@Miras888

Did you do this --> Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

and after that you earned PredatorSense?

sri369

Miras888 said:

sri369 said:

@Miras888

Did you do this --> Uninstall Predator Sense, reinstall Turbo Boost driver, and then try installing Predator Sense again.

and after that you earned PredatorSense?

Try to follow the steps and let us the know outcome please, than keep on asking questions without trying out. I am only trying to troubleshoot your issue.

Hristo

Hi. Before 2 weaks i have the same problem.
Just in local *disk C* were is your Windows installed, you need delete all! From system--->Update & Security---->Recovery----->Reset this PC! 100% work! 🙂
Good luck!
And dont forget, first instal Predator Sence!

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