2 week old Aspire E 15 - E5-523G- 95BX: Noisy fan, rebooting randomly and more

Nice4What
Nice4What Member Posts: 72 Enthusiast WiFi Icon
edited August 2023 in 2018 Archives
Final roll of the dice this forum. I feel really helpess with Acer as they seem impregnable and impersonal to the every day customer. Cannot get anything from them to help.

Laptop shuts down randomly with full battery or even on charge. The laptop is noisy. Fan is whirring away now as I type in a cool room. The laptop is 2.5 weeks old. I have installed maybe 3 programs; all legal and simple like winrar or Word. 
I don't even have a music player on it yet. 

I just don't get why it is so noisy and randomly rebooting. The installation on the first day took 12 hours to set up laptop; so long I literally had to go to bed 4 hours after trying it and left it overnight. Madness. Anyone know why?

Also, if you're reading this potential buyer; the mousepad is the cheapest and nastiest ever. It was €450. Just small things about it annoy me like the number lock resetting if you put the laptop to sleep. The laptop is heavy but plasticy. 

As I say, last roll of the dice to get help before I return it and get a refund and go to another brand. I stuck with Acer as my last laptop was one. It was great and the one I have now is the exact upgrade but the last one gave me 0 issues.

Help.

Answers

  • JackE
    JackE ACE Posts: 44,891 Trailblazer
    Don't waste any more time with this lemon. Return it to the vendor for a replacement or a refund pronto. Jack E/NJ

    Jack E/NJ

  • Nice4What
    Nice4What Member Posts: 72 Enthusiast WiFi Icon
    Done. Will return tomorrow. 

    I left the laptop on sleep overnight and airplane mode with 50% battery. The battery ran out during the night with that.