7741z-4433 memory upgrade problem

jaxxonstarr
jaxxonstarr Member Posts: 1 New User

I have a 7741z-4433 , I tried to upgrade the memory to 8gb using 2 4gb 1333mhz sodimms. When the computer restarts it goes into a bootloop. I tried just putting 1 4gb sodimm in and the same thing happens. If I put the 2gb sodimms back in it works fine. Memory was new but not a matched pair. Do I need a certain brand , or lower the speed to pc-8500, or is my computer defective and won't take a 4gb sodimm?

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    I show that this system should be able to support 8 GB of memory. I suggest you try different memory to see if it works.

  • stumpedonacer
    stumpedonacer Member Posts: 3 New User

    Same issue here

     

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