Hello.
Basically, the first thing that had me suspicious was the 12 hour installation upon first turning on the thing. I was waiting for hours for it to set up to the point I had to go to bed and leave it overnight. Never had that experience before with a laptop. Secondly, it has a crashed a few times . Only software installed are VLC and Serato DJ Intro. 8gb ram can comfortably handle that.
I have nothing else installed. I don't use illegal sites as I have enough online paid for streaming services.
The laptop also whirs and makes noise even though, as I said, it's only 2 weeks old (12 days actually).
And the biggest issue
and deal breaker is the HDMI to TV issue I am presented with.
I plugged in my old HDMI cable and all of a sudden it stopped working upon first time plug into new laptop. I obviously thought nothing but
"old HDMI cord needs replaced". I tested the cable on another laptop (also Acer) and yes it had died. No sweat. Bought a new one. Tested the new one on my old laptop and another TV in work: works fine. Bring it home. New laptop and my own TV: screen is bright but OK I can handle that as it looks fine and connected as normal. But the audio is crackling and popping and any videos being played while connected speed up and slow down. Now, I've tried the other HDMI port on TV and changed the ends of it around to no avail. I am now very suspicious of my new laptop being faulty. 3 cables now not working (one died upon meeting the new laptop!).
Curiously, I had my TV
switched off earlier but HDMI TV to laptop was connected briefly and the audio crackled through the laptop speakers as music played. Absolutely bizarre.
The laptop speakers with NO HDMI connection work fine.This issue is a total deal breaker. Audio crackles and videos don't play correct speeds. My last laptop was an Acer and I loved it so much I wanted the same again but the upgraded version. Sorely disappointed with these issues so soon into my relationship with it!
A summary of what I have tried:
- The laptop speakers with NO HDMI connection work fine.
- I changed cable and bought new one. Then tried a third cable. All don't work properly with this laptop.
- Tried the same cables on another TV with another laptop (aforementioned older Acer) and it worked.
Last resort is taking the new one to work to test it on the other TV. If it doesn't work in there, then it's being returned.
I am wondering if anyone can offer advice on this big issue and also tell me if a 12h first time turn on is normal.
Sorry for the blurb and thanks in advance.
T
