Intel Rapid Storage Technology - Recovery Disk - disappear

Hi , im new here and i will try my best to speak english ( im not ) , and i just bought this pc 2 days ago ! Predator 15 G9-593 Laptop

So im super excited , i installed all windows update and this Intel Rapid Storage Tell me to do something i didnt know what i did , and now my HDD 1 TO disappear

i try to resolve myself this problem , and i dont understand bios i dont understand nothing , this is my last chance to know how to remove this ...

How i can ?

ating System: Windows 10 Home 64-bit (10.0, Build 16299) (16299.rs3_release.170928-1534)
                 Language: French (Regional Setting: French)
      System Manufacturer: Acer
             System Model: Predator G9-593
                     BIOS: V1.09
                Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16324MB RAM
                Page File: 6371MB used, 12896MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 120 DPI (125 percent)
       System DPI Setting: 120 DPI (125 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported

Accepted answers

karbofos

I managed to delete the array, it took several days to find a solution to this problem

First you need to download the utility https://downloadcenter.intel.com/en/download/29093/Intel-Pro-Intel-Optane-?product=55005

this is a small console controller management program

in the case of windows 10, restart the computer with the shift button held down, we will enter recovery mode. Go to the "diagnostics" menu then "advanced options" notice select the command line.

run in CMD, go to the folder where we downloaded the utility and run it "RstCliPro.exe -M -Z"

this command will erase all data about the array from the intel rapid controller and all disks will go back.

In my case, it helped. I did not even have to reinstall the operating system. After rebooting, Windows started successfully

I specifically registered to leave this comment.

All comments

smhydn

Hi, I did the same thing, and I lost my hhd. I can't find a solution to the problem. would you help me if you did?

Solid

Same Issue. i still can't find the solution for deleting RAID array in intel rapid storage technology for acer brand. Acer Bios didn't support to use iRST ROM bios at POST.if we can use iRST ROM bios at POST we can delete RAID array volume easily. is there any 3rd party software to delete RAID volume?

Hydanz

Can someone please provide a solution? This is a very serious issue. I'm having the same one as well. Please help!

Antsmasher

Hi Hydanz,

Were you able to solve this issue? I experienced the same problem.

Intel told me that I need to delete the Raid 1 volume, but I'm not sure how with out losing data on my D drive.

karbofos

I managed to delete the array, it took several days to find a solution to this problem

First you need to download the utility https://downloadcenter.intel.com/en/download/29093/Intel-Pro-Intel-Optane-?product=55005

this is a small console controller management program

in the case of windows 10, restart the computer with the shift button held down, we will enter recovery mode. Go to the "diagnostics" menu then "advanced options" notice select the command line.

run in CMD, go to the folder where we downloaded the utility and run it "RstCliPro.exe -M -Z"

this command will erase all data about the array from the intel rapid controller and all disks will go back.

In my case, it helped. I did not even have to reinstall the operating system. After rebooting, Windows started successfully

I specifically registered to leave this comment.

xapim

karbofos thanks for the great input about this particular issue there are similar fixes here around but seems the latest rst cli version available wouldnt support the new rst versions so it wouldnt work anymore so i will accept your question as solution because it might also work for other with the similar issue and its also a fresh solution

great work and thanks for sharing it with the community

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