Battery not detected!!!!!!!

2TwOs
2TwOs Member Posts: 5 New User
edited August 2023 in 2018 Archives
Its been a while now since it started to be like this,ive searched in the web for possible solution SADLY cant find or solve it..

Model: Aspire E 14 E5-475G-51SV
Windows 10 Pro

Need help!!!!!


Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    edited February 2018

    Hi@2TwOs

    Have you made any changes to the factory shipped windows operating system?

    Did this happen after you installed any new windows update ?

    Please the below mentioned troubleshooting steps:  

    Press hold the power button for 10 seconds, disconnect the charger. Insert a paperclip into the hole and press for four seconds to reset the computer. it simulates removing and reinstalling the battery. Connect the charger and power On the device to check the issue.

    Expand the entry named Batteries by clicking on the side arrow associated with it. As next, right click on Microsoft ACPI-Compliant Control Method Battery and click on the Uninstall option. click on the tab named Action and then to click on the option Scan for hardware changes. Restart the device and check the issue. 


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