charger port

dynamichealth
dynamichealth Member Posts: 1 New User
edited November 2023 in 2018 Archives
my charger port is loose and doesn't always charge.  I have replaced the charger once and that helped for a few months, but now it is very loose again

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    dynamichealth 

    Please help us with the model number of your laptop?

    If you wiggle the connection at the power port on the laptop, does it start charging again if held in a spesific position?
    You can use a multi-meter/volt-meter and test voltage output of the  adapter.

    it could be just the AC adapter, or the adapter and the DC jack or it could be some other internal components. 
    Start with trying a new AC adapter > if the jack is damaged, these can be replaced.
    On most newer models the DC jack is replaceable > replace the jack.
    I am not sure how much geek squad would charge to replace the part. You could contact them for a price estimate as well.

    Let us know if you have any other queries.

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!