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System hang while doing e recovery management.

gurobingurobin Member Posts: 4 New User
It shows
Elapsed time: 20:21:03
Restoring system: 100%
Updating system: 1%

Since 20 hours it is showing updating system 1%. I think the system is hanged. Can anyone tell me what should i do without damaging the ongoing recovery process. 

Best Answer

  • SharanjiSharanji ACE Posts: 4,321 Pathfinder
    Answer ✓
    Hi @gurobin

    Since the device has freezed while updating and it should not take this long to install the updates, the only option is to force restart your device and check if the device gets updated.
    If you face any issues after restarting your computer, post back with the device model no, operating system installed and error messages.

    Hope the best!

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

FAQ & Answers

  • SharanjiSharanji ACE Posts: 4,321 Pathfinder
    Answer ✓
    Hi @gurobin

    Since the device has freezed while updating and it should not take this long to install the updates, the only option is to force restart your device and check if the device gets updated.
    If you face any issues after restarting your computer, post back with the device model no, operating system installed and error messages.

    Hope the best!

    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!
  • gurobingurobin Member Posts: 4 New User
    Hi sharanji,
    thank you for your reply. I forced restart my laptop. Now it freezes on '' Setup is starting services''
    Laptop model no. Z09 (Acer Aspire M series)
    Windows 7 

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