Strange Screen Artifacting on Helios 300

William_G
William_G Member Posts: 16 New User
edited November 2023 in 2018 Archives
I have been experiencing some very strange screen artifacting on YouTube videos, but if I replay that moment of the video, it's gone. It may be an issue with my wireless card. 

Answers

  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    it is definitely an artifact. This could be your graphic card problem. Have you made sure the bios is updated, as well as the nvidia graphics driver? Perhaps try uninstall the graphics driver completely, and then reinstall. If issue persist with the artifacts, I would try contacting acer support. Sometimes the card could be bad.

    Do you get artifacts when playing game? 
  • William_G
    William_G Member Posts: 16 New User
    I had my computer "repaired" by Acer, which by the way took 18 days out of max of 10, and all they said was "could not replicate problem, updated bios" and it is still happening!
  • Sobe
    Sobe Member Posts: 138 Skilled Fixer WiFi Icon
    William_G said:
    I had my computer "repaired" by Acer, which by the way took 18 days out of max of 10, and all they said was "could not replicate problem, updated bios" and it is still happening!
    That's not good. I would do a round 2 even though that's a pain of 18 days out of 10.