Can't install Win10 on TravelMate X349-G2-M

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kuebel
kuebel Member Posts: 3 New User
edited November 2023 in 2018 Archives
Hello all,

I've just bought a TravelMate X349-G2-M with Linux on it. Now I want to change to Win10 Pro, but I can't install it.
I've created a bootable USB stick (8GB) with Rufus (UEFI, GPT, FAT32). The stick boots and starts setup, but then then a message pops up saying there's missing a media driver. I guess it's the SSD but Diskpart finds it.
BIOS is v1.10. The BIOS is set to UEFI and SecureBoot off.

Any ideas?

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
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    kuebel said:
    Hello all,

    I've just bought a TravelMate X349-G2-M with Linux on it. Now I want to change to Win10 Pro, but I can't install it.
    I've created a bootable USB stick (8GB) with Rufus (UEFI, GPT, FAT32). The stick boots and starts setup, but then then a message pops up saying there's missing a media driver. I guess it's the SSD but Diskpart finds it.
    BIOS is v1.10. The BIOS is set to UEFI and SecureBoot off.

    Any ideas?

    Can you try using the opposite USB ports? Drivers differ between the ports and maybe that'll fix the issue.
    BElieve in YOUrself.
  • kuebel
    kuebel Member Posts: 3 New User
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    I tried it with no success.
    I thought it was missing the SSD driver but after formatting it with diskpart the SSD appears when I can search for a driver.
    Is there any chance to get more information about what driver is missing?
  • JackE
    JackE ACE Posts: 44,478 Trailblazer
    edited February 2018
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    >>>I've just bought a TravelMate X349-G2-M with Linux on it.>>>

    Hast du überprüft, ob es eine versteckte ACER Win10 Wiederherstellungspartition hat? https://www.youtube.com/watch?v=NuljT0a8F7I

    Jack E/NJ

    PS:
    Sie sollten auch versuchen, die F12-Taste auf dem ACER-Logo-Bildschirm zu antippen, um zu sehen, ob sie als Dual-Boot-Maschine mit Linux und Win10 eingerichtet wurde.




    Jack E/NJ

  • kuebel
    kuebel Member Posts: 3 New User
    edited February 2018
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    Hey Guys,

    the problem is solved. It was a bad USB stick. It seems it has an error which affects a driver module.
    After taking a different stick Windows had been installed immediately.
    Thanks for your support.