how to fix the windows failed to start problem?

dhangova
dhangova Member Posts: 4 New User
edited August 2023 in 2018 Archives
when I am trying to start the system I am getting a message as windows failed to start and with in 5mins  its restarting again.... i dont know what do..please help. please see the attached image

Best Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    Problem shows that it is because your Windows has corrupted or damaged. If you've a warranty, contact Acer if not also contact them and get another operating system DVD/USB and install  it. That will fix the issue m8.

    For further clarity reply here if you need it. ;)
    BElieve in YOUrself.
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Answer ✓
    What ACER model, number & Windows version do you have? Jack E/NJ

    Jack E/NJ

Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    Answer ✓
    Problem shows that it is because your Windows has corrupted or damaged. If you've a warranty, contact Acer if not also contact them and get another operating system DVD/USB and install  it. That will fix the issue m8.

    For further clarity reply here if you need it. ;)
    BElieve in YOUrself.
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Answer ✓
    What ACER model, number & Windows version do you have? Jack E/NJ

    Jack E/NJ

  • dhangova
    dhangova Member Posts: 4 New User
    edited February 2018
    E15-573-502J
    windows 10
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    Was it factory-installed Win10 or Win8.1? Jack E/NJ

    Jack E/NJ

  • dhangova
    dhangova Member Posts: 4 New User
    it is pre-installed with Win 10
  • JackE
    JackE ACE Posts: 45,176 Trailblazer
    edited February 2018
    OK. Completely power down your laptop by pressing and holding the power button for about 5 seconds. Then follow this video to try to reset or repair the operating system to a factory-fresh Win10 state. https://www.youtube.com/watch?v=NuljT0a8F7I

    Jack E/NJ 

    Jack E/NJ