Charger not functioning

Kcao100
Kcao100 Member Posts: 1 New User
edited August 2023 in 2018 Archives
I have been using my Acer laptop for about a year and today the charger has stopped working. I have never dropped or damaged the charger but for some reason it is no longer charging my laptop when plugged in. Is it possible to get this charger exchanged?

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Kcao100 

    If you have already tested he charger you may ignore the steps.

    Here are few tips you can follow when testing your battery charger to make sure that you do not have any troubleshoot problems.

    1)Please check the outlets that power your chargers.First, plug another device into it and see if it works properly. You can also plug your charger into another outlet and see if it will charge your battery.
    2)You can use a voltmeter by connecting the device to your charger. Touch the contacts of the charger with the probes and make sure that you get a reading. If you do not get a reading, switch the probes and try again. If you still do not get a reading, you charger may be dead.
    3)Look at your charger and see if there are any parts of it that may be broken or warped. Look at the prongs that connect to your outlets as well as the piece that will actually charge your battery. Make sure that nothing is bent, broken or missing, and that it responds properly to your touch.

    To get a replacement adapter, please contact Acer store in your region. Open the weblink of your region and you will contact number.
    http://store.acer.com/index.html


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