Really strange battery behavior

JermandJer
JermandJer Member Posts: 2 New User
edited November 2023 in 2018 Archives
I was playing a game on steam (Rust) and my screen suddenly went black, and the computer shut down, but after 30 seconds the screen turned on and everything was back to normal (all of my apps and windows were open to their original places and I was even in the discord chat still). One thing was still off though, the battery was at 1%. This was weird because it was plugged in and was at 100%. Then the battery started charging abnormally fast, jumping from 3% to 10% then to 99%.
What is going on? 

Best Answer

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited January 2018 Answer ✓
    Hi @JermandJer

    Was the coolboost was turned on?

    If your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.
    Unplug AC power adapter. Locate the battery reset pinhole on the bottom of the computer.
    Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
    Let the computer sit for 5 minutes with no power. Connect the AC adapter and power on the system.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

Answers

  • JermandJer
    JermandJer Member Posts: 2 New User
    I forgot to mention I am using a Predator Helios 300
  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    edited January 2018 Answer ✓
    Hi @JermandJer

    Was the coolboost was turned on?

    If your battery is behaving abnormally, try resetting the battery using the pinhole reset button. This process will temporarily disconnect and then reconnect the internal battery.
    Unplug AC power adapter. Locate the battery reset pinhole on the bottom of the computer.
    Insert a small paperclip in the battery reset pinhole. Hold the reset button for 4 seconds.
    Let the computer sit for 5 minutes with no power. Connect the AC adapter and power on the system.


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!