computer has been locked by hecker there is fake warning by FBI How unlock this case

7915park
7915park Member Posts: 2 New User

My netbook has been locked by hecker

.

There is warning message only on screen by fake FBI.

 

They request to pay fine $200.00 by cash purchasing green dot money mak then put the card numbers

 

after then  they willl unlock my computer.

 

I called FBI, they recommed to contact Internet company to ask change DNS>

 

I contacted Comcast, they can't help me,  I better contact with Acer.

 

My warranty is already over.

 

Does any one knows how to unlock my netbook?

 

 

 

 

 

 

 

 

 

Answers

  • tonj
    tonj Member Posts: 12 New User

    I would try restoring it to a previous date or attempting to fix the problem by accessing the boot menu during the BIOS startup.

  • 7915park
    7915park Member Posts: 2 New User

    Thank you very much your suggestion

  • tonj
    tonj Member Posts: 12 New User

    You are quite welcome. Did that happen to solve your problem?

  • st3ph3nnity
    st3ph3nnity Member Posts: 220 Enthusiast WiFi Icon

    Maybe using the erecovery to re-install the OS would help...but I hope you have managed to sort the problem out...every few days I get a phone call from people claiming to be from "Windows department",said with an Asian accent...it would be comical if it were not so sinister...but it never fails to amaze me how I can string them along for about 20 minutes while they think they are about to access my computer...I then say I`m sorry but I need to go now....they get very angry !

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