Acer Aspire E 15 (E5-575G-53VG) Not detecting battery

My Acer Aspire E15 was working fine last night, but when I turned it on today it said there was not battery detected. It won't make that *beep* noise, the charger led wont turn on either, when I plug my charger. The weird part is, it still works if it's unplugged and if I enter windows in safe mode it will make the *beep* noise, even though the charging led wont turn on.

I thought this was because of a windows 10 upgrade that happened recently but I restarted my SO and still have the same problem. I also tried using the battery reset pin button, re-installing both the battery method and the AC drivers with no success.

Does anyone have any idea what might be going wrong?

Thanks in advance. Best Regards

Accepted answers

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brummyfan2

Hi,
Go to Device manager, expand Batteries, highlight and right click "Microsoft ACPI-Compliant Control method battery", click Properties and uninstall the driver in Driver tab, reboot and let Windows install the driver.

SvaeJat

As I posted originally on my question, I already tried that and it didn't work.

SvaeJat said:

I also tried using the battery reset pin button, re-installing both the battery method and the AC drivers with no success.

Funny thing happened a few minutes ago though, I kept using my laptop until the battery was empty and turned off on its own, then I plugged in the AC adapter and turned on the laptop again and everything was back to normal.... God knows what happened there but it seems fixed at least for now.

brummyfan2

Hi,
Sorry I didn't notice that

however, glad you got it sorted.

gracious

my laptop has just done the same right now. Pc was working fine yesterday but today it shows an X in battery icon and says battery not detected. it wont charge at all but pc is working just fine. I have checked the AC drivers and they are working fine. what do I do??? help

Simplemale

My E15 is doing same "no battery is detected". I've tried all those steps but it only worked for 1min. I'm not sure what occured to cause the issue as my e15 sits in my office. I use it like a desktop, plugged into a universal doc with keyboard,mouse,monitor. I contacted support and they want 299 which is ridiculous! Any help would be appreciated.

Deejay_tech

all you guys with battery detection problem.
try this : remove the back cover. disconnect the battery connector from mainboard. after 10 mins reconnect the battery.
post what happens ...

Larry12

Im experiencing same thing today, i just unboxed my new E15 laptop and plugged in to charge, on booting it, i got battery not detected, what??? A laptop i just got?
P.s: i have tried most of the options here and it seems not to be helping. Any help would be much appreciated as im starting to regret i made a change of system from HP to Acer

Murari_Gupta

I am having the same problem with the battery as it says "No battery is detected". Its been almost two weeks now. I have tried all of the above suggestions and none of them seems to work form me. So can anyone please help me with this!

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