My screen randomly freeze and turns white

Options
Fermee
Fermee Member Posts: 2 New User
edited July 2023 in 2018 Archives
It started recently, my laptop Acer Aspire E5-575g is often freezing and turning white. To remove the freeze I have to move my laptop. I need help. 



Answers

  • Sharanji
    Sharanji ACE Posts: 4,327 Pathfinder
    Options

    Hi Fermee

    Restore from a restore point from before problem started. Click on the Windows button at bottom left and type in "restore" and select "create restore point". When app pops up click on "system restore" and choose a restore point from before problem started.

    This program seems to work about 70% of the time for this problem.

    Also, check the current version of BIOS listed in your device and update it with the latest update available from Acer website.

    Post back the status for further assistance


    Hit 'Like' if you find the answer helpful!   
    Click on 'Yes' if the comment answers your question!

  • Fermee
    Fermee Member Posts: 2 New User
    Options
    I did everything but nothing worked... I don't think its a software problem, more like a hardware problem but the thing is I dont know what is not working.