Is there a known issue with the charging port on these laptops?

BrendaG99
BrendaG99 Member Posts: 1 New User
edited July 2023 in 2018 Archives
I have only owned this laptop for over a year and I have having an issue with the charging port consistently working. My boyfriend has the same model of laptop and has the same issue. When we brought his in they said we'd be better off buying a new computer. I just bought this computer and do not want to have wasted the money. Is there anything that can be done? Thank you.