Aspire M5-581t(g) powers on and off very slowly

Gabbagul
Gabbagul Member Posts: 15 Troubleshooter
edited August 2023 in 2019 Archives
The laptop runs very well after it finally gets loaded, and I love it, frankly.  Powering it up and powering it down takes a looooooong time, however.  Like 10 minutes or so.  I've replaced the fan twice now, and over the life of the laptop have lost functionality on several of the keys on the keyboard, so I use a wireless USB keyboard and mouse.  I suspect that may be a damaged ribbon connector or whatever it's called, that connects the keyboard to the mainboard, but I'm no expert.  The keys that don't function are grouped sort of.  Also, this laptop was not on the list of those Acer laptops that were supported for Windows 10 upgrade from Windows 8 original OS, for some reason it was excluded.  Would love to know the reason for that.  During the life of the laptop I've gotten the "Driver_power_state_failure" error rarely, and what seem to be video driver crashes, although again, I'm no expert.  Device Manager always shows everything working fine.

Anyway, all that being said, as the second fan was getting worse and worse, the laptop finally shut off by itself one day.  Since that time, it's had the lengthy power up and down issue.  I've reset it twice, it's basically bare at the moment.  I've installed the third fan, run maintenance, checked drivers, reset Windows 10, etc.  It appears the only startup processes that run other than Windows processes are for the ELAN touchpad and two Intel processes, one for the HD 4000 I believe, and can't recall what the other was.

As I said, once it hits the log-in screen, I'm off and running, normal speeds, all is well until I try to power down, then it takes forever again.  During power up, the laptop takes forever on the Acer screen, with the little turning wheel, right before the Windows log-in screen.  Any help would be greatly appreciated.  Thanks for your time and consideration.

Best Answer

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    Answer ✓
    I'm not normally one to necro a thread, but I wanted to stop back by and report that after a couple years fiddling with this annoying issue, I took a chance and tried replacing the OEM HDD with an SSD.  It definitely didn't seem like a hard drive issue, since the laptop ran perfectly fine once it loaded into Windows, and every hard drive test I ran came back with no issues.  However, the SSD solved it.  It boots up in a flash now, and besides the separate keyboard issue I have, runs like it is brand new out of the box.  Better, actually, considering SSD vs. 5400 rpm HDD comparisons.  If anyone ever encounters an issue that sounds a lot like mine, replacing the HDD could be a very good candidate for a solution.  Thank you all for the help.
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Answers

  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon

    This seems more like a hard disk issue and the cable is called the SATA Cable if I am not wrong. I suggest you to kindly get in touch with a local tech before you also start losing the data. The data that is on your HDD takes time to read and that causes the slow boot.

    I suggest you to also check if you have some USB hard disk or storage devices connected to the laptop. After the boot, do a run command /chkdsk and see if this is caused by a bad partition. You're lucky that the computer is booting so why don't you run a hardware diagnostics upon the computer booting up into your Windows?

    Let me know what's up ;)

    -RanY2J

    BElieve in YOUrself.
  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    Thank you for your response, RanY2J.  I've already run /chkdsk and hardware diagnostics, and neither one identified any problem.  Both said everything was working fine.  I have no USB hard disk or storage device connected.  Just the OEM 500 GB HD+20 GB SSD that it came with.  Since I've reset the laptop twice now, there is no data to be lost.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Check Task Mgr and MSConfig for all the stuff that's being loaded on startup. You may also have a virus scanner that's taking up a lot of startup and shutdown time. As for the machine not being on the list for a Win10 upgrade, consider yourself lucky. 8^) Jack E/NJ

    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    edited January 2018
    Gabbagul said:
    It appears the only startup processes that run other than Windows processes are for the ELAN touchpad and two Intel processes, one for the HD 4000 I believe, and can't recall what the other was.
    That's what I found when looking at startup processes, as I already stated.  As for virus scanner, only using Windows Defender.  Thank you for your time and response.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Check Task Mgr to show all processes. There's gotta be a lot more running than what you've posted. Jack E/NJ

    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    That's all she wrote.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    What does MSConfig show under startup? Jack E/NJ

    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    I like this /msconfig System Configuration utility, I came across it in my earlier troubleshooting, too.  I'm hoping this might be the avenue to a solution of some kind.  That being said, unfortunately, under it's Startup tab, all it says is "To manage startup items, use the Startup section of Task Manager." with a link below to "Open Task Manager", which is what I posted above.  On the Services tab next to it, there's an option to "Hide all Microsoft services", and when checked, that's when I saw only the three services I listed above, the ELAN touchpad service and the two Intel services, one for HD Graphics Control Panel and one for Content Protection HECI.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    >>>Also, this laptop was not on the list of those Acer laptops that were supported for Windows 10 upgrade from Windows 8 original OS>>> I've reset it twice, it's basically bare at the moment.  I've installed the third fan, run maintenance, checked drivers, reset Windows 10, etc.  >>>

    Was it factory-installed Win8 or Win8.1? Jack E/NJ


    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    It was factory-installed Win8.  And looking into things a little more, I'm not convinced it has the 20GB SSD I mentioned earlier.  I've read conflicting information regarding that, and nothing is showing up in My Computer at this point, making me suspect it was simply a partition I'd deleted in the reset process.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    >>>it was factory-installed Win8.>>>I'm not convinced it has the 20GB SSD I mentioned earlier.>>>

    The machine was factory equipped with an HDD, an SD card reader, but no SSD. What partitions does Disk Mgt in Control Panel show now? Jack E/NJ



    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    Curiously, it's showing three empty partitions, two delegated for recovery.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    The recovery partitions may seem empty but they're probably not unless Win10 wiped them. Out of curiosity, follow this video to see if you can start a recovery process outside of Windows from one of the recovery partitions.  You don't have to follow thru with the process.

    https://www.youtube.com/watch?v=XvFRTfFGCgY

    Jack E/NJ

     

    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    I tried Alt + F10, but it wasn't registering the command, on either USB keyboard or laptop keyboard.  That Acer page screen, when the tutorial says to press Alt + F10 right away, is where my computer is struggling through, it's taking 6 minutes on that screen before it gets to the Windows log-in screen.  Apparently, it's just not receptive to the hotkey commands during this problem portion of the startup.  I've tried F12 to enter UEFI settings during boot, also, and was unable to get into UEFi that way.
  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Don't wait for the ACER boot logo or page screen! Do the ALT+ tapping F10 as soon as you push the power button. Same with the BIOS menu, tap F2 key (NOT F12) as soon as you push the power button to turn it on. Jack E/NJ

    Jack E/NJ

  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    edited January 2018
    I've tried that just now, seems to not have worked, we'll see in 5-6 minutes when it moves on from the Acer screen.  It isn't as if I was waiting for that Acer screen, it just appears almost immediately after hitting the power button, I'd say less than two seconds, probably less than one second.  It immediately gets to that screen, then just hangs out there for 6 minutes.  =)  I'll try F2 next time I'm trying to get into BIOS/UEFI.  I'm slowly coming to the conclusion that when I upgraded my BIOS, which was during the period when I was trying to reset the first time and the second fan was in it's final death spasms, if something happened during that BIOS install, it may have corrupted it.  Not pulling the trigger on rolling back to an earlier BIOS version yet, however.  But signs are leading me that direction.

    *edit*  Yeah, pressing immediately after power didn't work, unfortunately.  By the way, thank you for the time and help you've offered already up to this point.  Very appreciated.
  • Gabbagul
    Gabbagul Member Posts: 15 Troubleshooter
    Answer ✓
    I'm not normally one to necro a thread, but I wanted to stop back by and report that after a couple years fiddling with this annoying issue, I took a chance and tried replacing the OEM HDD with an SSD.  It definitely didn't seem like a hard drive issue, since the laptop ran perfectly fine once it loaded into Windows, and every hard drive test I ran came back with no issues.  However, the SSD solved it.  It boots up in a flash now, and besides the separate keyboard issue I have, runs like it is brand new out of the box.  Better, actually, considering SSD vs. 5400 rpm HDD comparisons.  If anyone ever encounters an issue that sounds a lot like mine, replacing the HDD could be a very good candidate for a solution.  Thank you all for the help.
  • Have you tried replacing the keyboard?

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • JackE
    JackE ACE Posts: 44,845 Trailblazer
    Congrats. The SSD should definitely be faster than an HDD. But not that much faster. I suspect your old HDD might've have some 'read/write' issues. Jack E/NJ

    Jack E/NJ

  • En outre, il est nécessaire de convertir le lecteur flash en gpt et de le formater en fat32.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)