XB271HU problem - LED always orange, No acer logo on startup

Harlie
Harlie Member Posts: 2 New User
edited February 2024 in 2020 Archives
Hi 
Just got my 4th xb271hu and the picture was good this time. My problem is, the power led is always orange and on startup without my computer turned on there is no Acer logo and the screen blink with one red frame then blue then green then white then black and starts over. Shall i return it or can i fix it by myself?

Best regards
Harlie

Answers

  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    Hi, 
    Try these steps and check the issue.
    Unplug the power cord from the back of the monitor and the wall outlet.
    Wait 1 minute.
    Plug the power cord into the back of the monitor, and then into a working wall outlet.
    Press the Power button on the monitor.
    Check if the monitor displays "no signal" message.
  • Harlie
    Harlie Member Posts: 2 New User
    Ok will try that when i get home. 
    I think its strange, cause when i turn the computer on it works fine except the Power LED still is orange. But the screen on startup without the computer on bothers me. Going red blue green white black over and over again. I mean why?
  • Sharanji
    Sharanji ACE Posts: 4,329 Pathfinder
    You can check by connecting the monitor to another computer.
    Also, check by connecting it to another port on your computer.

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  • duhsoasian
    duhsoasian Member Posts: 1 New User
    Any further updates on this 2.5 year old post?  I also have the permanent orange LED after an Acer customer service rep advised me to uninstall the monitor from Device Manager and restart my computer (while troubleshooting something else).  It used to stay blue.  No noticeable issues otherwise.