Acer predator helios 300 with external monitor?

Holstein
Holstein Member Posts: 1 New User
edited March 2018 in Predator Laptops

I was wondering if it was possible to connect the Acer Predator Helios 300 Gaming Laptop, 15.6" Full HD, Intel Core i7-7700HQ CPU, 16GB DDR4 RAM, 256GB SSD, GeForce GTX 1060-6GB, VR Ready, Red Backlit KB, Metal Chassis, G3-571-77QK with a external monitor with a 120 or 144 hertz display?  

Answers

  • Sharanji
    Sharanji ACE Posts: 4,328 Pathfinder
    Any monitor should work
    G-sync option won't work, because it is not supported through HDMI.


    Hit 'Like' if you find the answer helpful!   
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  • cavemedia
    cavemedia Member Posts: 3 New User
    I have the exact same question. I tried to connect using an HDMI to VGA cable but the laptop did not detect it.

    ??
  • cavemedia
    cavemedia Member Posts: 3 New User
    UPDATE: I used my old VGA to VGA cable and added an HDMI to VGA converter to it and it works.
    Unfortunately, the monitor does not have speakers and the HDMI to VGA converter seems to try to pass the volume to the monitor. I will try a different solution and report back.
  • cavemedia
    cavemedia Member Posts: 3 New User
    UPDATE: I used my old VGA to VGA cable and added an HDMI to VGA converter to it and it works.
    Unfortunately, the monitor does not have speakers and the HDMI to VGA converter seems to try to pass the volume to the monitor. I will try a different solution and report back.
  • RanY2J
    RanY2J Member Posts: 599 Seasoned Specialist WiFi Icon
    cavemedia said:
    UPDATE: I used my old VGA to VGA cable and added an HDMI to VGA converter to it and it works.
    Unfortunately, the monitor does not have speakers and the HDMI to VGA converter seems to try to pass the volume to the monitor. I will try a different solution and report back.
    HDMI will surely use both audio and video outputs whereas your VGA converter cannot deploy audio. You can surpass this by using a speaker or some sort externally and then change your computer settings to output the speakers. Since your laptop won't be portable when you connect it to a monitor, why not use a speaker or sound system to enjoy it better? 

    -RanY2J
    BElieve in YOUrself.
  • Torch
    Torch Member Posts: 5 New User
    Holstein said:

    I was wondering if it was possible to connect the Acer Predator Helios 300 Gaming Laptop, 15.6" Full HD, Intel Core i7-7700HQ CPU, 16GB DDR4 RAM, 256GB SSD, GeForce GTX 1060-6GB, VR Ready, Red Backlit KB, Metal Chassis, G3-571-77QK with a external monitor with a 120 or 144 hertz display?  

    Where u able to have the 120 or 144 HZ display?
  • Santafeparadox
    Santafeparadox Member Posts: 2 New User
    Hi all,

    Just to put this topic to rest. I have achieved 144HZ via HDMI to HDMI high speed cable.

    Monitor being the LG24GM79.

    Do yourself a favour with this amazing laptop And go 144! 
  • gthomas1018
    gthomas1018 Member Posts: 1 New User
    Hi all,

    Just to put this topic to rest. I have achieved 144HZ via HDMI to HDMI high speed cable.

    Monitor being the LG24GM79.

    Do yourself a favour with this amazing laptop And go 144! 
    You was able to do this via an HDMI connection?
  • osmanre263
    osmanre263 Member Posts: 17 Troubleshooter
    @gthomas1018 Yes he said he used HDMI to HDMI cable.

  • Anvers
    Anvers Member Posts: 2 New User
    Sorry for this dumb question and my bad english xD but how i can use only the monitor with the closed notebook ? i ask this because when i close the screen, mi external monitor is suspended too

    Thanks!
  • sri369
    sri369 ACE Posts: 2,814 Pathfinder
    Anvers said:
    Sorry for this dumb question and my bad english xD but how i can use only the monitor with the closed notebook ? i ask this because when i close the screen, mi external monitor is suspended too

    Thanks!

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  • Anvers
    Anvers Member Posts: 2 New User
    sri369 said:
    Anvers said:
    Sorry for this dumb question and my bad english xD but how i can use only the monitor with the closed notebook ? i ask this because when i close the screen, mi external monitor is suspended too

    Thanks!

    Thanks!!!
  • Red-Sand
    Red-Sand ACE Posts: 1,892 Pathfinder
    Other community members and myself compiled a list of external monitors that work via hdmi outputting high hz.

    Keep in mind that a monitor manufactuer CAN limit the hz level of a monitor output on hdmi and they *usually* do if that same monitor has a display port.

    The monitors in this list have been tested however and found to work over hdmi.

    https://community.acer.com/en/discussion/541521/helios-confirmed-240hz-hdmi/p1
    - Hotel Hero
  • Ali_Q8
    Ali_Q8 Member Posts: 1 New User
    Holstein said:

    I was wondering if it was possible to connect the Acer Predator Helios 300 Gaming Laptop, 15.6" Full HD, Intel Core i7-7700HQ CPU, 16GB DDR4 RAM, 256GB SSD, GeForce GTX 1060-6GB, VR Ready, Red Backlit KB, Metal Chassis, G3-571-77QK with a external monitor with a 120 or 144 hertz display?I used a smart TV and connected to it using the HDMI, but the display is still a bit poor.


  • Card17250
    Card17250 Member Posts: 8

    Tinkerer

    I have the same problem but with a 240 hz monitor it says it only goes to 30hz when I am on a video game What can I do?
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited June 2020
    Card17250 please open a new thread with your own issues and most probably probably either your laptop doesnt support 240hz  neither the display via hdmi 2.0 check a compatible list of supported display on a thread here of check my signature and join the predator group for a up to date list


    https://www.userbenchmark.com/UserRun/11532543

    UserBenchmarks: Game 43%, Desk 61%, Work 40%
    CPU: Intel Core i5-7300HQ - 63.5%
    GPU: Nvidia GTX 1050-Ti (Mobile) - 41.9%
    SSD: WDC WDS200T2B0B-00YS70 2TB - 71.4%
    HDD: WD WD10SPZX-00HKTT0 1TB - 93.7%
    RAM: Kingston HyperX DDR4 2666 C15 2x16GB - 76.8%
    MBD: Acer Predator G3-572

    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
    If you want to learn more about undervolting/optimizing windows join the Predator fb group and youtube channel:

    Owner/Admin (HOTEL HERO/Red-Sand/Opoka Opoka)
    https://www.facebook.com/groups/PredatorHelios300
    https://www.youtube.com/channel/UCNJwGUHxSJ8FKqAhnOqQuAw
    Acer support:
    https://www.acer.com/ac/en/US/content/service-contact
    http://www.acer.com/worldwide/support/  


  • HatimT
    HatimT Member Posts: 2 New User
    edited February 2021
    hey guys 
    I was wondering if I could connect my acer predator helious 300 ph317-52 to an External monitor ( Samsung LC27G55TQWM G5 ) and run 144hz via hdmi?
  • mrjohnmartinez
    mrjohnmartinez Member Posts: 5

    Tinkerer

    I downloaded the Intel Driver and Support Assistant. It scanned my computer and I was able to download the current graphics driver. This resolved the issue
  • Ufasas
    Ufasas Member Posts: 1 New User
    HatimT said:
    hey guys 
    I was wondering if I could connect my acer predator helious 300 ph317-52 to an External monitor ( Samsung LC27G55TQWM G5 ) and run 144hz via hdmi?
    i connected ph317-52 with i5-8300h + 1050ti to MSI MAG251RX 240hz via HDMI 2.0 socket, it delivers 59.60.119.120.144.240 hz, all kinds of hz